Our Registered and Clinical Psychologists are available for online bookings and Telehealth (phone or video) via secure, encrypted portals as needed to support our current clients, as well as availability for new clients. During uncertain times, it is normal to experience increased anxiety and depression. It is also common for these feelings to worsen with social isolation—after all, humans thrive on social connection. If your depression and anxiety become overwhelming, it important to reach out for support.
Please note that the Winterholme does not offer crisis or emergency services. If you are feeling unsafe, please call the Provincial Mental Health Crisis Line: 1-888-737-4668. Please note that CHANNAL also offers free, non-crisis peer support through their Provincial Warm Line, 1-855-753-2560. These and other provincial mental health services and resources can be found on the website bridgethegapp.ca.
Psychology & Social Work
1 hour: $180
Psychologists study the science of the brain and behaviour in order to better understand how people think, feel, behave, and relate. Psychotherapy is the art of pairing this knowledge with evidence-based techniques in order to help people with distressing thoughts, feelings, behaviours, and relationships. In Newfoundland, psychologists have to be registered with the Newfoundland and Labrador Psychology Board in order to practice, and must follow standards to provide you with the safest and most effective care.
A meeting with a psychologist involves assessment, treatment planning, and the use of empirically supported therapies tailored to your concerns and goals. You and your psychologist/therapist will work from a supportive and collaborative relationship where you can talk openly and safely.
The average length of time for therapy is dependent on your goals and needs, but it is always up to you to decide how much and what type of therapy is right for you. The first step is getting in touch to discuss how we can help. The first time you meet with your psychologist, you can expect an assessment session in which you and your therapist will discuss your background and needs to determine whether psychology services at Winterholme are a good fit for your needs. If another program or person would service you better, we can help you make that referral. It is important to find the right match with a therapist who can best meet your needs so that you can feel comfortable and safe – we are happy to talk about this with you.
Evaluates mental health functioning and may be used by external organizations to determine suitability to receive supports. Approximate cost is based on 13-18 hours at the standard billing rate. Please call for more information. Psychological Assessments available with Andrea Cook.
A Psychologist can help if you are:
- Feeling dissatisfied with how you are living, who you are, or your purpose in life.
- Feeling stuck or helpless to change some of your problems.
- Struggling to carry out daily activities including self-care, work, parenting, and others.
- Worrying too much, expecting the worst and finding it hard to be hopeful about the future.
- Struggling to express/meet your needs in relationships, or feeling that you often have relationship disappointments.
- Noticing that your actions are hurting yourself or others due to anger, using too much of a substance, harming yourself, etc.
Please be aware that we are
not an urgent care center
If you feel that your mental health concerns are an emergency, please go to the nearest hospital or contact the Mental Health Crisis Line: (709) 737-4668
Meet our Psychologists
Ms. Andrea Cook
Andrea Cook is a Registered Psychologist with Master of Arts Degree in Counselling Psychology from McGill University (2003). Andrea is the past owner of Waldegrove Psychological Services and was the managing psychologist of True North Psychological Services in Halifax from 2017 until her recent move home in June. Andrea has worked in a variety of settings including the Department of National Defence, Newfoundland and Labrador Youth Correctional Services, private practice, and she was a part-time faculty member at Saint Mary’s University. She was the chair of the Association of Psychologists of Nova Scotia’s Post-Trauma Services Committee from 2003-2008.
Andrea is an eclectic psychologist who pulls in various forms of evidence-based psychotherapies including Mindful Cognitive Behavioural, Sensorimotor, Acceptance and Commitment, and Emotion-Focused therapies to design the best treatment approach for each individual client. With over 16 years of experience, her current niche would fall within the realm of first responders; and more specifically those experiencing difficulties with trauma and other occupational stress injuries. She is very holistic in her approach, considering a client’s level of physiological, emotional, and cognitive reactivity, in an effort to restore a sense of personal balance.
Dr. Ashli Hayes
Dr. Ashli Hayes is a clinical psychologist who obtained her PsyD from Memorial University in 2017. She uses a client-centred approach to therapy, in which the treatment approach is tailored to each client’s needs and preferences. She uses an integrative approach, drawing mainly on psychodynamic and emotion-focused therapies, integrating cognitive behaviour therapy (CBT), dialectical behaviour therapy (DBT) and acceptance and commitment therapy (ACT) interventions as needed. Dr. Hayes works with individuals with diverse backgrounds and needs. Some of her main areas of focus include eating disorders, body image, anxiety, mood, personality, gender, sexuality, adjustment, relationship and interpersonal difficulties, emotion regulation and childhood trauma, among others.
1 hour: $125
Social Work is the profession that concerns itself with individuals, families, groups, and communities in an effort to enhance social functioning and overall well-being. It combines the principles of psychology and sociology to assess and treat clients from a holistic perspective, considering the multiple facets of one’s life that contribute to their circumstances. Social workers embrace the client’s lived experiences to guide their treatment plan in a manner that is realistic and attainable, with ample consideration given to the context in which they live. They focus on client empowerment, developing the skills and mindset required for clients to achieve their goals, while also processing trauma, emotional dysregulation, distressing thoughts and feelings while using various evidence based approaches. In Newfoundland, Social Workers are registered with the Newfoundland and Labrador Association of Social Workers (NLASW), and are required to abide by the CASW Code of Ethics.
Your first meeting with a social worker includes assessment and treatment planning. During the assessment, social workers attempt to understand the client’s challenges, and the circumstances surrounding them, while also working diligently to establish rapport and safety. Developing a treatment plan includes goal setting, action steps, and development of supports and resources, while simultaneously engaging in therapy to address and process thoughts and feelings throughout treatment. The duration of a treatment plan varies depending on the client’s needs and goals. Finally, your social worker will also refer you to other resources that would best support your treatment plan, or meet any other identified needs.
Meet Carrie Matthews, BSW, MSW, RSW
Carrie is a registered social worker, with nearly 10 years in practice experience. She graduated from Memorial University with her Masters in Social Work 2019, specializing in mental health and counselling. Her clinical approach is trauma-informed, using various treatment modalities including Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Acceptance and Commitment Therapy (ACT), Mindfulness, Solution Focused Therapy, and when available, Equine Assisted Psychotherapy. Carrie provides tailored treatment plans for her clients that are inclusive of their challenges and needs; providing validation for their lived experiences while instilling empowerment principles to achieve their goals. Her areas of focus and experience including anxiety and mood disorders, addictions, adult and childhood trauma, post-traumatic stress disorder, grief and loss, stress management and self-care, relationship and interpersonal difficulties.