ETIQUETTE:
APPOINTMENTS:
Please call (709) 739-7979 or email relax@winterholme.com to reserve your appointment. A valid major credit card is required at time of booking to secure your reservation.
CANCELLATION:
24-hours notice is required to cancel or
reschedule your appointment. Please understand that a 25% cancellation
fee will be charged if canceled without this 24-hour notice.
CHECK IN & LATE ARRIVAL:
We ask that you
check in 10-15 minutes prior to your appointment time. Arriving later than your scheduled appointment time will
result in a shortened or rescheduled appointment with applicable
charges.
WHAT TO WEAR & BRING:
A robe and footwear will be
provided for you during your services. To your discretion, swimsuits can
be worn during mineral bath treatments. We are not responsible for lost
of misplaced items and any valuables are best left at home. Please
remember to bring any cosmetic accessories and toiletries you may need.
During your treatment your body will be professionally draped and it is
just your undergarments to remain on for your comfort.
GRATUITIES:
Gratuities are appreciated, at your discretion. You can leave them directly with your esthetician or upon check out.