Spa Etiquette

APPOINTMENTS :
Please call (709) 739-7979 or email relax@winterholme.com to reserve your appointment. A valid major credit card is required at time of booking to secure your reservation.

CANCELLATION:
24-hours notice is required to cancel or reschedule your appointment. Please understand that a cancellation fee will be charged if cancelled without this 24-hour notice. In the case of a no-show, you will be charged the full amount of the service.

CHECK IN & LATE ARRIVAL:
We ask that new clients check in 10-15 minutes prior to your appointment to fill out some paperwork. Arriving later than your scheduled appointment time, will result in a shortened or rescheduled appointment with applicable charges.

WHAT TO WEAR & BRING:
A robe will be provided during select services. We are not responsible for lost or misplaced items and valuables are best left at home. During your treatment your body will be professionally draped and it is just your undergarments to remain on for your comfort.

GRATUITIES:
Gratuities are appreciated, at your discretion. You can leave them directly with your esthetician or upon check out.

WINTERHOLME  

Wellness Center
Day Spa
Events Location


79 Rennies Mill Road
  
St. John's, NL
A1C 3R1


709-739-7979




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